Monday, February 1, 2021
Today, GM released a statement to their dealers and service providers regarding the iOS 14 update solving consumer issues with wireless charging, with the myCadillac app, and with Wi-Fi® network security notifications appearing on connected device.
GM states the Wi-Fi® network security notification has occurred in “older vehicle models” when the customer tries to connect to their vehicle’s 4G LTE Wi-Fi® Hotspot and receive a “‘weak security’ message next to their vehicle’s Wi-Fi® network name on their device . . . Nevertheless, customers are still able to connect to a Wi-Fi® Hotspot in a secure manner in their vehicle.” The iOS 14 update should simply eliminate the message that customers have been seeing next to the network name on their device.
We encourage all customers to update their Apple® iPhone® device to at least the iOS 14 operating system. Click here to visit the Apple® Support web page with directions on how to update iOS operating system. If issues continue, please contact your local GM dealer for more information.
Please note that not all iPhone have wireless charging capabilities and not all GM vehicles provide wireless phone charging. To check for device capabilities, visit my.cadillac.com/learn or consult your carrier.
Apple® and iPhone® are trademarks of Apple Inc., registered in the U.S. and other countries.
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